Vision Statement

True-Care Restoration Inc., mission is to be the best at helping our customers keeping their properties professionally maintained.  The guides all our decisions. We are committed to providing excellence in customer service by living our shared values - each step and every step of the way.
 

​Customer Charter

Supporting Durham Region

​​Make it Happen

  • ​We are here to help;
  • Listen to you and understand your needs;
  • Get it right the first time;
  • Friendly, Fair and Honest


Make it Easy

  • We treat everyone as an individual
  • Offer a variety of ways to contact us;
  • Explain decisions and outcomes clearly;
  • Handle information with care and respect for privacy


Make it Better

  • We make more information available online;
  • Use your feedback to develop and improve our services
  • Continual focused communication on job status
  • Work together as one Council




Our aim is to be;

  • Known for high quality outcomes
  • Known for knowledge
  • Known for dependability



Mission Statement

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Our Pledge to the Environment

We are a Registered Participant in Take Back The Light program that ensures all light bulbs are directed to the proper facility for disposal.


Keeping to our dedication to the environment, we track our accomplishments in the total pounds of materials recycled to the appropriate facilities for proper disposal below:


Total Number of Pounds

042014